Our company is far more than just the sum of all our knowledge and skills. It is our culture, our DNA and our background, which all give our company its sense of cohesion and provide us with our identity.
"What sets us apart at Rhenus?"
Each of the almost 30,000 colleagues in the Rhenus world would probably give a similar, but very individual response to this question. We wanted to establish and extend precisely these common values, but it is possible that they will be interpreted in different ways. We have undergone an internal value process together with many German and international colleagues and managers and have continued to develop and specify our familiar values in a new way. You can find the results here:
The 5 Rhenus values.
We understand our customers‘ business and shape the future together with them. Our experience and flexibility enable us to create bespoke solutions for their individual requirements. We support these values with our decentralised organisation, our advanced IT competence, and the innovation of our employees.
Inspired customers form the basis of our success. We establish long-term and reliable relationships on a daily basis with a proactive approach and a high level of commitment. Our customers consider us as equal partners, because we add genuine value to their business thanks to our deep understanding of logistics processes. Our customers‘ individual requirements are a welcome challenge for our large number of focussed business divisions that confront them with great flexibility and IT skills. Past events or obstacles do not hinder us, instead we focus on finding the right, pragmatic solution for our customers. This determined focus on positive aspects and on the future is what strengthens us – externally and internally.
We make the difference because we are the heartbeat of the organisation. Each one of us contributes personally towards the combined success of the organisation. We achieve this through knowledge, motivation, and commitment. This is why mutual respect and appreciation are of the utmost importance to us.
Our key successes are the competence in our fields of expertise and our individual entrepreneurial energies. We provide the best possible environment for anyone who wants to develop or cultivate their abilities, reflecting a long established strategic goal dedicated to personal development. There are many of us and each one has his/her own special skills. This is why we perceive each other as members of a family business and treat each other with respect.
We develop ideas, provide suggestions, and take things under our control. Thanks to our decentralised structure, we are able to combine our resources to create a very dynamic way of working. In this way, we shape the future for us and for our customers.
As a family company, we promote the entrepreneurial spirit that is present in each one of us. Our decentralised organisation helps us with many market-focused areas of business. We believe in the intelligence of the community and make use of them to create pragmatic and results-oriented solutions for our customers. We try to make life easier for everyone by developing standards based on customised requirements. We encourage, support, and inspire confidence in order to allow your own initiative to develop. To do so, we accept that things occasionally don’t go according to plan in your quest to achieve more energy and performance for ourselves and our customers.
We have common values and we abide by them. This creates trust and generates security internally and externally. We establish long-term relationships and sustainable success - for ourselves and our customers.
In our family business, personal attention is of the utmost importance. The reason is that direct interaction with each other can develop solutions, simplify processes, and accelerate success. State-of-the-art IT systems help us in the process. However, ultimately it is our character that creates trust. Thanks to our pragmatism, honesty, and high level of commitment for the common cause, we instil the confidence in our customers and colleagues that we are the right choice of partner for them. This assurance and mutual trust enables us even to overcome challenges together, thanks to our overwhelming will to achieve common success.
We act with the future in mind. Throughout the generations, we have focussed on long-term relationships and ensured sustainable success. We continually shape transformation.
Our world is undergoing change, and it is happening in shorter cycles. For over one hundred years, our company has continuously evolved. For us, continuity means remaining curious and open to new concepts. In this way, we can provide the impetus for tomorrow. We do this with calm and farsightedness, and as a third generation family business, we are independent and well positioned. We take care of our customers and their partners in the long term - personally and with trust.