Our locations

Here you can select our various locations around Rhenus. You can choose between countries, the corresponding locations, business areas, as well as locations in your surrounding area.

Rhenus is closely monitoring the outbreak of the Coronavirus (COVID-19) and the impact it has on supply-chains while ensuring the safety of our customers, partners and employees. As part of this, Rhenus has already taken extensive precautions to protect its sites and its employees in the event of further spread. These measures include raising the hygiene standards in our buildings and regularly informing our employees about the recommendations and prevention measures from the UK Government/WHO. Please also bear in mind that we are currently replacing business trips with virtual meetings wherever possible.

Please help us to keep operations running smoothly:

  • Many countries have now closed restaurants, bars, shopping malls and other public places. So, we are asking customers to confirm at the time of booking that the consignee is open and able to accept the goods. If consignees are unable to accept shipments we will do our utmost to find storage options, however, in some cases, circumstances may require the shipment to be returned to the shipper, both solutions will be charged to the freight-payer.
  • Please make sure that you have personal protection equipment (gloves, masks) ready if you require drivers to wear them upon entering your premises. This ensures we can pick-up/deliver your shipment directly without the need of a second pick-up/delivery attempt.
  • Document handling: As part of our obligation to maintain a safe and healthy supply-chain, the handling of documents within our network has been suspended until further notice, with the exception of customs documentation and Dangerous Goods documents. Any paperwork which is intended to travel forward with goods should be affixed to the goods themselves.
    POD signatures: As per these special circumstances, if the consignee refuses to sign the transport documents/consignment notes, the driver will take the recipient’s name, and the shipment will be delivered as normal. Unless objected to before booking, this will act as proof of delivery.

Please note: Most border closures and additional restrictions by governments across Europe do not apply to freight movements. The restrictions are, however leading to considerable delays at border crossings.

Despite this, the majority of countries are still allowing freight to move in and out of their countries. However, the situation is fluid and is not the case in all countries, where restrictions on driver nationalities and further measures have been taken. To see which countries have implemented which restrictions, and the accompanying effects on freight movements, please see the daily, country-specific updates, or the table below.

In the meantime, we are doing our utmost to maintain as close to our regular service as possible. Your local Rhenus contact will be in touch if your shipment is affected
(Revised 3rd April)

Austria: Update 3rd April

Austria has lifted additionally to the weekend travel ban also the driving and resting times, that means drivers are not obliged to do their resting times, all controls have been suspended. The suspension of the weekend driving ban has been extended until the 19th of April 2020.

Our partners are reporting that the networks are still working with their full capacity, however, due to the measurements put in place by the Austrian government, many customers have closed down and/or have closed their goods receiving department.

Additionally, due to the border checks between Germany/Italy and Austria, delays are reported at the border. Even though the situation at the Italian – Austrian border has improved, minor delays still occur.

The following towns are still under quarantine. No deliveries and pick-ups will take place, except for businesses important for the supply chain, these will still be allowed to enter the Area of Tirol. By an adjustment of the decree, these measures have been prolonged until the 12th of April 2020.

The government has announced further quarantine zones in the following cities: Zell am See, Saalbach, Altenmarkt.

The quarantine in the area of Flachau (5542) has been tightened, only transports of essential goods are still possible here until the 16th of April. The quarantine in the village Heiligenblut (9844) has been lifted as of the 29th of March 2020.

Existing quarantine areas without limitations on transport:

  • Tirol: 6000-6600 and 9900
  • Salzburg: 5541, 5640, 5641, 5630, 5632, 5611, 5612
  • Others: 6580, 6553, 6555, 6561, 6562, 6563

Existing quarantine areas with only essential goods to be transported:  

  • Others: 6710, 6754, 6762-6764, 6767, 6888, 5542

Belarus: Update 30th March

Health checks are carried out at the border from Poland to Belarus.

Average delays of 1-2 days are reported.

Belgium: Update 18th March

Belgium has also shut down public spaces, except supermarkets and pharmacies. However, transport is not affected in any way.

As of the 18th of March, Belgium is now in a total lockdown, which has lead to more consignees closing. As such, before dispatching your shipment, please make sure that the consignee is open and able to receive your shipment.

Bosnia: Update 3rd April

The situation at the Bosnian border with Serbia has relaxed a little bit since Friday. The current waiting times, as informed by our partners, are only 1-2 hours. The waiting times to enter Bosnia from Croatia have relaxed and are also about 1 hour on both sides.

Bulgaria: Update 1st April

Since the 18th of March 2020, Bulgaria has closed its borders for people coming from risk areas. There are special restrictions for truck drivers in place. Generally, there is a 14-day quarantine rule, which does not apply to foreign drivers if they leave Bulgaria immediately after unloading in Bulgaria or if they transit within 24 hours. Bulgarian drivers are also subject to the quarantine unless they are returning to one of the risk areas. In this instance, they must remain in quarantine until they leave.

The government has also suspended the driving and resting time restrictions. Since the 30th of March 2020, the border crossing point with Greece “Zlatograd – Thermes” has been closed until further notice. Additionally, special check-points have been established at all entries and exits of most regional centres.

The movements of people are restricted to essential activities. Freight transport is not restricted, but delays are to be expected.

We are monitoring the situation closely.

Croatia: Update 3rd April

After the announcement of the European Commission, the Croatian government has confirmed that there will be no restrictions to the transport of goods when using the Green Lanes. If trucks come from Slovenia as a convoy and enter Croatia, they will still go through the country in convoy. There are currently no delays reported at the Croatian borders, except for the entry to Bosnia. The delay there has relaxed a bit and is currently about 1 hour on both sides.

We are expecting delays of at least 24 hours for deliveries and collections due to a reduction of shuttle lines to Bosnia-Herzegovina and Slovenia.

Due to heavy snowfall in Croatia, the border crossing Izačić-Ličko Petrovo Selo is still closed for all vehicles. For the island with the postcode 22243 only deliveries with food supplies and medicine are possible, as there has been an earthquake on the 26th of March 2020.

Czech Republic: Update 31st March

The quarantine in the Czech cities has been lifted, and collections and deliveries are possible again.

The driving and resting times have been lifted from now on for at least 30 days, we are expecting a positive impact on our operations.

All other transports to and from the Czech Republic are still possible with some delays to be expected at the borders, as the smaller border crossing points are closed and health checks are conducted.

Denmark: Update 25th March

The government of Denmark has closed its border with neighbouring countries, although freight transport is still possible. Denmark has also decided to lift the restrictions of driving and resting times until the 11th of April 2020. We are expecting a positive impact on our operations.

The police will, as far as possible, take into account the access of trucks and, where possible, separate lanes for freight traffic will be made. Still, delays at the border are to be expected.

Denmark has also announced the closure of bars, shopping malls etc. Therefore, please do not send shipments to these businesses to Denmark.

Estonia: Update 30th March

The Government of Estonia has announced a lockdown in the country and has decided to close all shops in the country except supermarkets and pharmacies. There are border checks conducted by the authorities, but no delays are reported.

Finland: Update 30th March

The city of Helsinki will also impose a general lockdown but will not restrict the transport of goods. Since the 19th of March 2020, Finland has also closed its borders, though this does not affect road transport.

It has been decided by the government to close the Uusimaa region in Finland and create an internal border to other regions. This border can be crossed through 30 crossing points. This measure does not affect the transport and flow of goods but could lead to delays within the region.

The government has suspended the driving and resting time restrictions until the 25th of April. We are expecting a positive impact on our operations.

France: Update 1st April

We would like to remind you to please make sure that the consignee of your shipment is in business and able to receive your shipment.

France has also decided to lift the restrictions of driving and resting times. We are expecting a positive impact on our operations.

As per decision by the French president, the country will be set under full lock-down for the next 15 days. People are only allowed to leave their home except for grocery shopping, doctor visits and going to work.

Same day deliveries, advices or fixed dates cannot be offered anymore. Delays in distribution are expected.

The French government has also released a decree that signatures for B2C deliveries are not necessary anymore and are therefore suspended until further notice.

Georgia: Update 30th March

The entry requirements for Georgia have been tightened. With few exceptions, foreign travelers are no longer allowed to enter. Freight traffic is still allowed. Drivers who have been in the EU in the past few days are placed into a 14-day quarantine.

Average delays of 1-2 days have been reported.

Germany: Update 19th March

The German government has closed the border to Austria, Switzerland, Denmark, Luxembourg and France, this is in effect since the 16th of March 2020. It was highlighted that this closure will not apply to freight transports.

The government has also decided to close all malls, bars, restaurants and similar locations.

The situation in Germany will be monitored during the next days, please consider, that also the capacities of our terminals and possibilities for distribution to customers may be affected.

Greece: Update 2nd April

The Greek Prime Minister announced that Greece has imposed a national lockdown since 23 March 2020. This does not affect freight transportation.

The Greek government has decided to suspend the traffic bans on the movement of trucks from 16 April – 21 April and 30 April – 03 May.

Hungary: Update 30th March

Since the 17th of March 2020, the Hungarian government has closed the borders. This does not apply for international transports or transit.

The delays to enter Hungary have relaxed and the waiting times are currently about 2 hours. Hungary also has imposed a national lockdown for its inhabitants since the 28th of March 2020. This does not affect road transportation in general.

Ireland: Update 31st March

The ferry services have now stopped carrying passengers. It is still possible to ship semi-trailers, containers and swap bodies. Delays are to be expected.

Ireland has also lifted the regulations on driving and resting times. We are expecting a positive impact on our operations.

The Irish government has announced a lockdown in the country: people will have to stay home except in specific circumstances. The specific circumstances include travel to and from work for essential work that cannot be done from home. Essential work is listed as follows:

  • Healthcare and social care
  • Public and civil service
  • Utilities such as electricity, gas and water
  • Necessary goods, i.e. food and medicines
  • Financial services
  • Transport
  • Communications including journalists
  • Farming

Therefore, please check with your customers whether they are still open and only send the goods to Ireland if the consignee can accept the shipment.

Update for Northern Ireland: Due to the current situation, our network is now working with limited staff and a reduced fleet, which leads to less capacities in their collections and deliveries. This may lead to delays.

Italy: Update 3rd April

The Prime Minister of Italy has announced to close down all “non-vital” businesses and industries. In general, this rule does not apply for pharmaceutical companies and businesses which are vital for the food supply chain. This measure has been prolonged by the Government until the 13th of April 2020. The Ministry of Transport has decided to extend the permission to use rolling highway permits as a certificate to enter Italy by road as well (usually used for railway transport). This has been extended until further notice.

Our branches in Italy will remain open and will continue their operational services. Delays are to be expected in the Veneto Area as the opening hours of our branch were adjusted.

Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities.

Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.

The situation remains critical. The continuing lockdown and the ongoing spreading of the virus is leading to high absence rates of staff - this applies to both businesses as well as to transport companies. First Italian domestic networks are now reporting increasing delays in the distribution.

Kazakhstan: Update 30th March

Foreigners can only enter Kazakhstan in exceptional cases. However, international road freight traffic should not be restricted.

Nevertheless, drivers from the EU ((DE, IT, FR, ES,)) are denied entry, or they have to go into a 14-day quarantine.

Latvia: Update 25th March

The government of Latvia has imposed restrictions for truck drivers entering the country. Currently, freight transport is not affected in any way.

Lithuania: Update 17th March

Lithuania is on quarantine and foreigners are not allowed to enter, which does not apply to truck drivers. For the drivers there are only health checks conducted, which might lead to delays when entering to Lithuania.

The traffic jams at the border to Poland have been cleared for now and traffic is running smoothly.

Netherlands: Update 3rd April

The Dutch government has also closed down public spaces, without any restrictions on transports. These measures have been prolonged until the 28th of April 2020. No delays are reported.

The government has also decided to suspend the driving and resting times until the 1st of June 2020, we are expecting a positive impact on our operations.

Norway: Update 16th March

The government of Norway has closed their border to their neighboring countries. Freight transport is still possible; we are however experiencing delays at the borders.

As already announced, based on the decision of the Directorate of Health, Color Line has decided that all sailings on the Oslo - Kiel route for M / S Color Fantasy and M / S Color Magic will be canceled from Saturday the 14th of March to Thursday the 26th of March. The Ro-ro cargo ship M / S Color Carrier will however operate the Oslo-Kiel route with goods in the usual manner and as per regular schedule. This will lead to delays towards and from Norway.

Poland: Update 27th March

The government of Poland declared the state of epidemiological emergency and has closed the borders for all foreign travelers. Freight transportation is not affected.

Poland has also lifted the rules for driving and resting times until the 16th of April 2020, we expect a positive impact on our operations.

Currently all traffics at the borders are running smoothly.

Portugal: Update 19th March

Road traffic has been stopped in general at the Portuguese borders, which does not apply to freight transports. However, only main border crossing points with Spain will remain open.

Portugal has declared quarantine for the area of Ovar (Aveiro District, Baixo Vouga Subregion). The following postcode ranges are affected:

  • 3880-000
  • 3885-999

No pickups and deliveries are possible in this area anymore, except for vital supplies such as food, medicine and gas.

Romania: Update 31st March

The government of Romania has declared the state of emergency and closed several border checkpoints. Romania imposed travel restrictions, which do not apply to international road freight transport.

Quarantine rules are now in place for drivers entering into the country; they are however not quarantined at the border.

The Romanian government has also set up transit corridors through the country, where transit is possible without interruptions.

There are currently some delays to be expected at the Hungarian – Romanian border.

The restrictions on driving and resting times have been lifted until the 16th of April 2020. We expect a positive impact on our operations.

Russia: Update 3rd April

Since the 20th of March 2020, for a period of one month, the Russian Government has cancelled all restrictions (including customs) on the supply of essential consumer goods, and a “green corridor” has been established for importers and large retail chains. A zero rate of customs duties has been levied on the import of a number of goods, including medicines and medical products. The Government also declared a nonbusiness week (national holiday) for the entire country on the 25th of March 2020, which does not apply to international road transport. This national holiday has now been extended until the 30th of April 2020. Excluded are system-relevant businesses and urgent loading or unloading activities.

Serbia: Update 3rd April

Serbia imposed travel restrictions, which do not apply for international road freight transport.

The government has closed 44 borders temporarily. The Serbian border has been closed for entry through Bosnia with strict checks at the border. In the distribution delays of at least 24 hours can be expected. The waiting times at the Bosnian border with Serbia are currently up to 5 hours on both sides. At the Hungarian border, delays of up to 6 hours can be expected.

Shuttle services to Macedonia, Montenegro, Kosovo, Albania and Bosnia are scheduled.

Slovakia: Update 30th March

Since the announcement on the 27th of March 2020 by the Slovakian government to close all borders to neighbouring countries, the situation has relaxed, and traffic is running smoothly. The random health checks at the border are still being conducted.

The Slovakian government has decided to close all shops, bars, restaurants etc.

We will send further updates as soon as we have additional information.

Slovenia: Update 2nd April

The Slovenian government has updated its regulations on the road freight transport to Slovenia. Only four border crossing points remain open for entry through Italy. The road freight transport from Italy to Slovenia is currently stopped at the border except for:

  • Trucks with their final destination in Slovenia
  • Trucks with postage, medicine equipment, pharmaceutical products or humanitarian help

Transit through Slovenia is now only allowed when organized in convoys by the Slovenian police, this will lead to considerable delays for trucks waiting to transit Slovenia. The traffic at the open borders is going quite smoothly. We are currently expecting delays of at least 24 hours for all collections and deliveries made.

Shuttle Services to Serbia, Croatia and Bosnia are scheduled.

Spain: Update 3rd April

The Spanish government has announced that all non-vital businesses in Spain will have to close for two weeks. Our Rhenus branches will remain open, but we advise you to please check with your consignees whether they are still open and do only send the goods to Spain after the confirmation that the goods can be accepted.

Our branch in Barcelona will be closed from Thursday, the 9th of April 2020, until Monday, the 13th of April 2020, as this is a national holiday in Spain.

The Spanish authorities have confirmed that the transport of goods is generally considered “essential” and drivers, therefore, do not need a certificate for every shipment confirming its relevance. We are still expecting delays in the Spanish domestic networks as many customers have now adjusted their opening times.

The government has also decided to lift the driving and resting times for drivers from the 29th of March 2020 until the 12th of April 2020.

Due to the lockdown decision by the Spanish government, we expect further close-downs of businesses as the situation develops. There is also a possibility that the government implements further restrictions in the country, as the situation develops. The quarantine areas mentioned below are still in place.

Spain has also lifted the driving and resting times since the 17th of March 2020, this does not apply to the transport of Dangerous goods. We are expecting a positive impact on our operations.

Region: Arroyo de la Luz 10900
Regions: Cartagena, San Pedro, San Javier, Los Alcázares, La Unión, Mazarrón y Águilas 

  • 30201 – 30205
  • 30300
  • 30310
  • 30319
  • 30330
  • 30350 – 30351
  • 30360
  • 30365; 30367 – 30370
  • 30380 - 30385
  • 30389 - 30398
  • 30593 - 30594
  • 30835
  • 30868
  • 30740
  • 30730
  • 30710
  • 30860
  • 30870
  • 30875 -30879
  • 30880
  • 30889

The lockdowns in the previously communicated cities are still in effect as well. These postcodes are the following:
 

ZIP City ZIP City
08280 Calaf 08719-43421   Bellprat
08281 Calonge de Segarra 08779 La Llacuna
08281 Castellfollit de Riubregós 08781 Pierola
08281 Copóns 08783 Capellades
08281 Prat del rey 08783 Masquefa
08281 Salavinera 08784 Piera
08282 Pujalt 08785 Vallbona
08282 Sant Marti sasguioles 08787 Carme
08289 Veciana 08787 La Pobla de Claramunt
08294 Bruch 08787 Orpí
08711 Argensola 08787 Santa María de Miralles
08712 San Martin de Tous 08789 Torre de Claramunt
08717 Montmaneu 08700 Igualada
08718 Cabrera de Igualada 08711 Òdena
08719 Castellolí 08710 Santa Margarida de Montbul
08719 Jorba 08788 Vilanova del Cami
08719 Rubió    

Turkey: Update 27th March

The Turkish government now carries out health checks at their borders, delays are to be expected.

Truck drivers from most countries will have to undergo a 14-day quarantine at the border. Turkish truck drivers entering the country from most countries will be quarantined for 14 days at home. Currently, there are traffic jams of up to 45km at the border between Bulgaria and Turkey.

Ukraine: Update 30th March

The government of Ukraine now carries out checks at their borders which leads to considerable delays of 13-23 hours.

Incoming persons are put into a 14-day quarantine, however truck drivers are exempt from this rule.

United Kingdom: Update 1st April

The UK Government has declared a country-wide lockdown for three weeks. All non-essential retail stores have been ordered to close, such as clothing, electronic stores, salons, markets, libraries etc. As such, before dispatching your shipment, please make sure that the consignee is open and able to receive your shipment.

The UK government has announced that the logistics sector is considered essential and will therefore not be subject to a shutdown.

The UK Government has also decided to lift the restrictions on driving and resting times. We are expecting a positive impact on our operations.

Update for Northern Ireland: Due to the current situation, our network is now working with limited staff and a reduced fleet, which leads to less capacities in their collections and deliveries. This may lead to delays.

LATEST AIR FREIGHT UPDATE

LATEST OCEAN FREIGHT UPDATE

BREAKDOWN OF AFFECTED COUNTRIES:

REVISED 3RD APRIL

In the meantime, if you have any further questions, please get in touch with your local Rhenus contact. Alternatively, you can contact Rhenus UK's Compliance Manager: mike.morris@uk.rhenus.com

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Contact

Rhenus Logistics Limited
Liverpool Road, Eccles
Manchester. M30 7RF 
Great Britain
E-mail: contact-uk@uk.rhenus.com 

The data which you provide in your enquiry will be used or stored for business purposes only under GDPR Regulation (EU)2016/679 Article 6.2 (a) & Article 6.1(b). If you wish to receive more information on where we hold your date, what your data is used for, retention and our policies for protecting your data please refer to our GDPR webpage or e-mail GDPRmanagement@uk.rhenus.com. Alternatively you can visit www.ico.org.uk